Got Questions? Explore quick answers below
General Questions
What is Songiz?
Songiz is a premium custom music service that transforms your story, message, or brand into a professionally produced, one-of-a-kind song.
How does the process work?
Fill out a short order form, tell us your story, pick your song vibe, and our artists will create a fully customized song for you. Standard delivery is 3 days.
What do I get with my custom song order?
You’ll receive:
A professionally produced, full-length MP3 song.
A private song page with streaming, lyrics, and sharing options.
Can I choose the music style or vibe?
Yes! You can choose the vibe you want (romantic, emotional, uplifting, energetic, etc.) when placing your order.
Who creates the songs?
Our roster of professional Songiz artists writes, sings, and produces each song, personalized based on your input.
Can I gift a song to someone else?
Absolutely! You can send the song to yourself or directly to the recipient with a special message.
Can I use my song for commercial purposes?
Only if you purchase the Exclusive Rights upgrade during checkout. Otherwise, the song is for personal use only.
How will I receive my song?
You’ll get an email with a private page where you can listen, read the lyrics, and download your song.
Payment Information
How much does a custom song cost?
Prices are listed on the order page. Additional upgrades (like Rush Delivery, Exclusive Rights, or Instrumental Version) are available during checkout.
What forms of payment do you accept?
We accept major credit cards, PayPal, and Stripe for secure checkout.
Do you offer refunds?
Because each song is completely custom-made, we do not offer refunds. However, you get 3 free revisions to ensure you’re happy with your song.
Is there a discount for first-time customers?
Yes! Sign up for our newsletter and receive 10% off your first order.
Is my payment secure?
Yes, all transactions are processed securely through trusted payment providers.
Song Revisions
Can I request changes to my song?
Yes! Every order comes with 1 free revision to make sure you’re fully satisfied.
What can I request during a revision?
You can ask for small lyric tweaks, slight melody changes, or minor adjustments to the vocal delivery. (Major changes like redoing the entire song may require an additional fee.)
How do I request a revision?
After you receive your song, you’ll have the option to submit revision notes directly through your order page or by contacting our support team.
How fast are revisions completed?
Most revisions are completed within 1–2 days after the request, depending on complexity.
Can I request revisions after approving the final version?
No. Once you approve the final version, the project is considered complete and additional changes would require a new order.